Tips to increase delivery rates and speed of delivery

Make sure the customer data (binary name and phone number) and add another phone number to increase the possibility of answering the confirmation call and the representative.

 Please inform all customers to wait for a confirmation call from a strange number of the shipping company to confirm the order and then respond to the representative upon delivery and that the mobile is available to respond.

 Please make sure that there is a clear address (the governorate-the-area-the-street-the-building-the-floor-the-apartment).

 Please enter the orders as soon as they are requested by the customer and do not postpone them to ensure the speed of their arrival and not to cancel

 Confirmation with the customer that the experiment with the representative is not allowed, and that the order receives an invoice as a guarantee for the product, and in the event of a defect, it will be replaced or returned within 7 days

 Confirmation of the final price including shipping with the final customer to ensure delivery

 Accuracy in presenting the product details to the customer so that the customer does not reject the product when seeing the product on the ground

 Please follow up on the status updates of the request permanently through the site and inform us through messages in the event of any new update from the customer to ensure the confirmation and delivery of the customer

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